CRM
Getting Started
- ★ Quick Start [video]
- ★ CRM Overview Demo [video]
- Can I Import Contacts From LaserApp Into The CRM?
- Redtail: A First Steps Guide
- Trial Account Recommendations
- Live in Five Playlist - A Guide for New Users
Project Tailwag Release Notes
Navigation
How To Handle...
Accounts
- How do I move an account from one contact record to another?
- How do I manually add account values in Redtail?
- How do I locate a missing account in Redtail?
- How do I manually add an account to a contact record in Redtail?
- Account Management
- Working with Unlinked Accounts in Redtail
Calendar / Activity Management
- Timeline Events
- How do I link a document to an activity?
- Today — Activities
- Today - Things To Do Today
- Activity Privacy Options
- How do I view all of my past due activities?
Contact Management
- Shared Family Contact Card Info
- Using Two-Factor Authentication (2FA) for Broadcast Emails
- Which data fields are lost when changing a contact record's Type from Individual to Business?
- Personal Profile Form
- Contact Overview — UDFs
- Roles
Email History
Feature Requests
Integrations
- ★ Document Storage
- ★ Email Compliance
- ★ Financial Planning tools
- ★ Form-filling software
- ★ Investment Research
- ★ Marketing Tools
Mail Merge
- How do I create custom labels for use with Redtail?
- How do I address a letter to both spouses when running mail merges?
- How do I create and upload a mail merge template for use with Redtail?
- How do I create and upload a mail merge template for use with Redtail using Word for Mac?
- How do I run mail merges in Redtail?
- Mail Merge Fields
Manage Your Account
- ★ Manage Your Account
- Manage Your Account: Note Templates
- Manage Your Account: Activity Templates
- Manage Your Account: Manage Downloads
- Manage Your Account: Email Templates
- Multi Factor Authentication (MFA)
Notes
Reports
- ★ Breakdown of Available Standard Reports
- Deleted Activities Report
- Deleted Accounts Report
- Contacts with No Upcoming Activities Report
- Standard Opportunity Reports
- Opportunity by Contact Report
Schwab OpenView Gateway
- Schwab OpenView Gateway® Integration Overview
- Configuring Schwab Advisor Center Logins for use with Schwab OpenView Gateway®
- Schwab OpenView Gateway® Enrollment and Opt-in for Daily Persisted Data Feed
- Schwab OpenView Gateway® Persisted Account Data Management
- Schwab OpenView Gateway® Real-time Account Positions Refresh
- How to Create Sets in Schwab PortfolioCenter®
Searching Your Database
- Some Popular Database Searches and How to Set Them Up
- How do I clone a Quicklist?
- Select All Contacts (for Bulk Contact Options on Advanced Search page)
- Contacts A-Z
- How do I set up Tag Groups in Redtail?
- Advanced Search Contact Options
Sync Your Data
- ★ Retriever Cloud for Google
- ★ Retriever Cloud for Microsoft Exchange users
- ★ Retriever Cloud for Office 365
- Retriever Cloud FAQ for Google
- How to use the Retriever Cloud - Google connection to sync between Redtail and Calendly
- How to use the Retriever Cloud - Office 365 connection to sync between Redtail and Calendly
Windows / Browser-specific Recommendations
- Recommended Internet Explorer settings for Redtail
- Performing a Disk Cleanup in Windows
- How to Flush DNS on a Windows PC
- Performing a Trace Route
- Clear Firefox cache and Delete cookies from Firefox
- Clear cache and other browser data (including cookies) in Google Chrome
Workflows
- Workflows
- How do I set up Workflow Processes in Redtail?
- Contact Overview Menu: Workflows
- Contact Overview: Open Workflow Tasks
- How do I clone Workflow templates?
- Attach Workflows to your contacts in bulk