Setting up the integration:
From within your Timeline account, click the Account menu and select "Integrations". You'll then see the below:
Click the "Connect" button in the Redtail row. You'll then be prompted to enter your Redtail credentials and login:
After setting up the integration as explained above, going forward whenever you click the My Clients link in Timeline, you'll see that you have the option to Import contacts from Redtail:
When you click that option, you'll see the below:
You can then use box 2 to search for and select the client you want to import from Redtail into Timeline and use box 3 to choose which of their accounts from Redtail you'd like to link as well. Then just follow onscreen prompts to work further with that contact in Timeline.
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