Below are the steps needed to enable the Forgot Password Link on the login page that can help you reset your email password if you are unable to remember it.
As long as you have configured a recovery email address, Redtail Webmail will send you a recovery email with a temporary code.
Here is how it works:
In Redtail Webmail, go to Preferences > Accounts > Password Recovery Account Settings and enter an alternate email address for your password recovery email address.
After adding the password recovery email address, you will receive an email at that address containing a Verification Code. Enter the Verification Code within the designated field to confirm the address:
After validating the address, you can then use the Forgot Password Link for instances in which you no longer remember your email password.