JIVE Communications

Integration Name:


Integration Type:

Voice Over IP

Setting up the integration:

JIVE provides setup instructions here. Below is Jive's short video on this integration:


How Does it Work_ - Jive Communications

At the end of this post you can also download two pdfs to learn more. "Jive - Your Phone System in the Cloud" provides you with more details on Jive's integrated Unified Communications features, cost, support and phone compatibility. "Jive Cloud for Redtail" goes into a bit more depth about Jive's VOIP features, call management features, reliability, affordability and hardware.

Integration functionality:

Jive Communications provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Using Redtail's API, Jive's integration offers:

  • Screen Pop - Customer information and note history automatically Pop Up with incoming and out-going calls.
  • Log Phone Notes And Call Activities - Make notes during your calls that are automatically added to your Redtail client records.  You are able to categorize and set “priority” to call communications.
  • Date - incoming and outgoing calls are automatically logged in your notes section of your clients contact page.
  • Click-To-Dial 
  • Call Recording - Mitigate customer issues and help train your staff all while enhancing your compliance procedures.

Learn more or schedule a demo here.

JIVE resources:

Jive Website 

Jive Youtube

Contact Jive for a free demo here.

If you are looking for more Voice Over IP options, click here! 

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