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JIVE Communications

Integration Name:

Integration Type:

Voice Over IP

Setting up the integration:

You can click on the video or link directly below to check out Jive's short video on setting up and using this integration:

 

How Does it Work_ - Jive Communications

At the end of this post you can also download two pdfs to learn more. "Jive - Your Phone System in the Cloud" provides you with more details on Jive's integrated Unified Communications features, cost, support and phone compatibility. "Jive Cloud for Redtail" goes into a bit more depth about Jive's VOIP features, call management features, reliability, affordability and hardware.

Integration functionality:

Jive Communications provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Using Redtail's API, Jive's integration offers:

  • Screen Pop - Customer information and note history automatically Pop Up with incoming and out-going calls.
  • Log Phone Notes And Call Activities - Make notes during your calls that are automatically added to your Redtail client records.  You are able to categorize and set “priority” to call communications.
  • Date - incoming and outgoing calls are automatically logged in your notes section of your clients contact page.
  • Click-To-Dial - Simply click a contact while using Redtail to initiate a call with your customers.
  • Call Recording - Mitigate customer issues and help train your staff all while enhancing your compliance procedures.

Learn more or schedule a demo here.

APP resources:

Jive Website 

Jive Youtube

If you are looking for more Voice Over IP options, click here!

 

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