Setting up the integration:
You can check out Jive's video on setting up and using this integration in the video below.
At the end of this post you can also download two pdfs to learn more. "Jive - Your Phone System in the Cloud" provides you with more details on Jive's integrated Unified Communications features, cost, support and phone compatibility. "Jive Cloud for Redtail" goes into a bit more depth about Jive's VOIP features, call management features, reliability, affordability and hardware.
Jive Communications provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Using Redtail's API, Jive now offers an integration with Redtail that will automatically display a notification window for incoming calls, scan your CRM contact records against that incoming call and then allow you to either a) launch a matching contact's record, b) enter a Note on a matching contact's record or c) create a new contact record, based upon data from the incoming call.
Learn more or schedule a demo here.
If you are looking for more Voice Over IP options, click here!