Follow

How do I reset a lost password in Redtail?

If you are having trouble logging into Redtail because you have forgotten your password, follow these steps:

  • Below the login box you will see text that says "Reset Password":

    respas.png

  • Click Reset Password and you will see the below:

    vvls_s.png

  • Enter your Redtail Username and click Send verification email.
     
  • An email is generated to your email address that is associated with your Redtail account:

  • Click on the link in this email to reset your password:

    prem.jpg

  • Enter your new Password and click Save Changes.  NOTE: Your new password can not be the same as one of the last 13 passwords you've used for Redtail.

    repare.jpg

  • You will see a confirmation screen when your password has been successfully changed.  

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk