How do I reset a lost password in Redtail?

If you are having trouble logging into Redtail because you have forgotten your password, follow these steps:

• Below the login box you will see text that says "Reset Password":
  
  
  
  
• Click Reset Password and you will see the below:
  
  
  
  
• Enter your Redtail Username and click Send verification email.
   
• An email is generated to your email address that is associated with your Redtail account:
  
  
• Click on the link in this email to reset your password:
  
  
  
  
• Enter your new Password and click Save Changes.  
  
  

  CRM password requirements and limitations:

  -Must contain at least three of the following: one uppercase letter, one lowercase letter, one number, or one special character (!#@$&)
  -Minimum of 8 characters in length
  -Maximum of 16 characters in length
  -The new CRM password cannot be the same as the username
  -The new CRM password cannot be one of the last 13 passwords previously used

  
  
  
• You will see a confirmation screen when your password has been successfully changed.