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Redtail limitations for Mac users

While we strive to make our solutions accessible and functional across browsers and operating systems, if you are a Mac user there are a few items you should be aware of that are not compatible with Macs.

1. Retriever for Tailwag — if you want the functionality Retriever for Tailwag provides, at this time you would need to 1) run Windows in a "virtual machine" on your Mac, such as those offered by VMWare Fusion or Parallels Desktop, or 2) set up Apple's Boot Camp on your machine. That said, Retriever Cloud will allow Mac users to sync bidirectionally between Office 365 or Google.

2.  Retriever for Imaging — if you want the functionality Retriever for Imaging provides, at this time you would need to run Windows in a "virtual machine" on your Mac, such as those offered by VMWare Fusion or Parallels Desktop, or 2) set up Apple's Boot Camp on your machine.

3.  Scanning directly to Imaging — currently, you would need to use one of the methods mentioned above to accomplish this.  We are, however, currently exploring methods to address this.

4.  Zimbra Connector for Outlook — this is not a Redtail product, but many users utilize the ZCO in conjunction with Retriever for Tailwag and Microsoft Outlook.  It will not work with Outlook for Mac.

Note: PC Magazine and MacWorld have articles discussing your options outlined in #s 1 and 2 above.

 

 

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