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What information will Retriever for Tailwag sync to Outlook?

The following fields can transfer via the Retriever for Tailwag:

Contact Data 

(Note: Contact sync is only a one way sync from Redtail to Outlook)

  • Title and suffix - sync to their respective fields in Outlook
  • First, Middle and Last names - sync to their respective fields in Outlook
  • Name (for Business contact types) - sync to its respective field in Outlook
  • Nickname - syncs to its respective field in Outlook
  • Job Title - syncs to its respective field in Outlook
  • Company name - syncs to its respective field in Outlook
  • Birthday - syncs to its respective field in Outlook. Note that Retriever will only attempt to sync Date of Birth for Contacts on the FIRST time a contact is synced.
  • Gender - syncs to its respective field in Outlook
  • Home Email Address - syncs to Email 1 in Outlook
  • Work Email Address - syncs to Email 2 in Outlook
  • Other Email Address - syncs to Email 3 in Outlook
  • Homepage - syncs to Web Page Address in Outlook (Other and Work websites do not sync)
  • Category - syncs to its respective field in Outlook
  • Full Home Address - syncs to Home Address in Outlook
  • Full Work Address - syncs to Business Address in Outlook
  • Full Other Address - syncs to Other Address in Outlook
  • Mailing Address does not sync
  • Work Phone syncs to Business Phone in Outlook
  • Mobile Phone syncs to Mobile Phone in Outlook
  • Home Phone syncs to Home Phone in Outlook
  • Fax, Other, Direct Dial and Toll Free Phone Numbers do not sync
  • Assistant's Name and Phone Number - sync to their respective fields in Outlook
  • Important Info - syncs to Notes field in Outlook

Calendar Appointments & Tasks Data


(Note: Activities in Redtail with a Type of Task sync to Outlook's Tasks folder. All other Activity Types in Redtail sync to Outlook's Calendar folder)

  • Subject
  • Start Date and End Date
  • If completed (only downloads from Redtail to Outlook, applies only to Tasks)
  • Date of completion (only downloads from Redtail to Outlook, applies only to Tasks)
  • Location
  • If you delete any item in Redtail, it will be deleted from your Outlook


Please note: ALL deletions have to be made in Redtail.

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