Why am I getting Local Failure Notices?

When utilizing the Zimbra Connector for Outlook (ZCO), a user may receive Local Failure Notices within their Inbox. The common reason for the notice is usually a result of the Zimbra Connector momentarily not being able to sync certain data with the server during the last scheduled sync cycle. Basically, this message states you temporarily lost connection between your Outlook and the Zimbra server and the notice is giving you a warning of that connection loss. 99% of the time these messages can be ignored as it is a routine message and you have nothing to worry about. The Zimbra Connector will sync the data during the next scheduled sync cycle.

Below you will find a sample of a Local Failure Notice:


This e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Sync Token (before request): 26795

Sync Token (most current): 26795

Store: Zimbra -

Computer Name:

 Version: 6.0.5981.7

 Error IDs:

id (3584) type(message)


If you notice that your Outlook is not syncing data or updating with new information or you receive a large number of these notices, please contact Redtail Email Support (

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request


Powered by Zendesk