How do I change my Redtail-hosted Email Password?

If for any reason you want to reset the password for your Redtail-hosted email password, you have this ability to reset it within the Webmail Client. Below we will show you how:

Step 1. Log in to the webmail client. If you need assistance accessing webmail, click here.

Step 2. Once you are logged in, select the Preferences Tab:


Step 3. On the Preferences Tab, the first set of options will be Signin Options. You will want to locate and select the Change Password button:


Step 4. After selecting Change Password, a box will appear prompting you to enter the Old Password (which would be your current password), the New Password you would like it to be reset to and a confirmation of your new password.  You will enter the requested information and then select Change Password:



The changing of the password will require it be updated within any mail client and/or mobile devices in which you have the same account setup.

If you do not know your current password, you will need to Contact Redtail Email Support to request they reset your password. A security check with the Primary Account holder may be required. Contact information can be found below:


phone: 800.206.5030 select Option 3 for Support and then Option 3 for Email Support.

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