Zimbra Desktop configured as MAPI account

Zimbra offers their own desktop email client that you might be interested in if you're a Redtail Email subscriber on our Zimbra mail servers. It is a free, cross-platform tool (Windows, Mac and Linux). Zimbra Desktop synchronizes directly to the server and also allows you to add non-Zimbra email accounts including Yahoo and Gmail. You can also configure your Redtail-hosted email account as a MAPI account, which will allow you to sync email, contacts and calendar items between Zimbra Desktop and your iPhone or Android-based smartphone using ActiveSync. 

Below you will find a feature list, system requirements, compatible platforms and a detailed outline of the installation and setup process for Redtail-hosted email accounts. 

Feature List:

  • General: No email storage limit, tagging system for all features, powerful filtering system.
  • Email: Connect to most POP/IMAP accounts (including Exchange IMAP), supports plain text and HTML composition, on-line and off-line composition and access.
  • Calendar: Syncs Zimbra, Yahoo! Mail, and Gmail email calendars, manages multiple calendars, imports iCal calendars, invites others to meetings and events.
  • Contacts: Syncs Zimbra, Yahoo! Mail, and Gmail email contacts, creates groups, adds photos to contacts
  • Documents/Tasks/Briefcase: Edits documents, tracks to-do progress, saves attachments in briefcase.
  • Social Networking: Link Facebook and Twitter Accounts to view your feed streams, compose tweets and facebook statuses from within the Desktop.

Your Computer Requirements:
The following are minimum hardware requirements for installing and running Zimbra Desktop:

  • At least 200MB free disk space is required to install the software
  • Additional disk space is required to download account data.
  • At least 512MB free memory is required to run Zimbra Desktop.
  • Java® software, or Java Runtime Environment (JRE), latest version
    installed on your system.
    Note: For Windows (64-bit) user need to have JRE(64-bit)
  • The computer must have network connectivity at account set up and to
    synchronize accounts with servers.

Supported Platforms:
The following platforms are supported:

  • Microsoft Windows®:
    Windows 7 (32-bit and 64-bit)
    Windows 8 (32-bit and 64-bit)
    Windows 8.1 (32-bit and 64-bit)
    Windows 10 (32-bit and 64-bit)
  • Apple Mac: OS X Yosemite 10.10.x and above
  • Linux:
    Linux Kernel 2.6.x and above for Intel x86 architecture
    A variety of Linux (32-bit, 64-bit) including Ubuntu, Debian, Fedora,


Installation and Setup:

Let's take a look at how you can download, install and configure Zimbra Desktop as a MAPI account.

First, go to Zimbra's Downloads page. There, you will see an area for downloading Zimbra Desktop:

Click the Zimbra Desktop link and then click on the appropriate operating system download link to begin your download. You may then see a message where you'll need to click Run. You'll then see a progress bar as the download occurs:

After download and initialization, you'll see the Zimbra Desktop Setup Wizard - click Next:

Then, accept the License Agreement terms and click Next. Accept the default folder or choose another location where you want Zimbra Desktop installed and click Next:

Click Install to begin the installation:

You'll then see a progress bar as the installation process runs. Click Finish - if you leave "Launch Zimbra Desktop" checked, it will launch after you click Finish:

On your first launch, you will see the following after everything initializes:

You will need to set up your Redtail-hosted email account, so click on the Add New Account button. On the resulting screen, select your Account Type (to configure as a MAPI account, select Zimbra):

You'll then see the following dialog. Below the screenshot you'll see explanations of what to enter into each field:

Account Name
: this is up to you.
Email Address: self explanatory
Password: your email account password
Incoming Server:
Security: check off "SSL." (this is typically the default setting)

After completing, click the Validate and Save button. If successful, you'll see something similar to the below:


Click Launch Desktop to begin working in Zimbra Desktop.

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