After Redtail has assumed hosting of your email domain, you will need to change where the MX Record for your domain points to from within the admin settings of your domain provider. A mail exchange (MX) record identifies a server that handles email messages for your domain. A domain has one or more MX records listed in priorty order. When someone sends an email message to your domain, the sender's mail server delivers it to the first available server in the priority list. You create new MX records, or change their priority, in order to change how email is processed for the domain. (Learn more about MX records and mail server priority.) You create MX records using the administration tools available from your domain provider.
To learn how to manually create MX records for a domain hosted by GoDaddy, please see their instructions here.
For reference, when following their instructions in Step 5:
- In the Name field, enter the domain name or subdomain for the MX record. For example, type @ to map the record directly to your domain name, or enter the subdomain of your host name, such as www or ftp
- Enter the fully qualified server name of the email server — for Redtail-hosted email that would be mail1.redtailtechnology.com — in the Value field
- Enter the priority you want to assign to the mail server in the Priority field.
- Select 1 Day from the TTL drop-down list.
Keep in mind that changes to your DNS settings can take up to 24 hours to propagate through the Internet, but depending on your host, this can happen faster.