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Microsoft Outlook 2011 for Mac: Redtail-hosted Email Setup

For a brief post just highlighting Redtail's server settings themselves, which would apply to whatever email client you are using, please see this post.

To access your Redtail-hosted email account within Outlook, the account must be setup utilizing Redtail's server settings. Below, we will walk you through the setup process within Outlook 2011 for Mac.

First, go to the Outlook menu and select Preferences:

 

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Then, click Accounts:

 

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Next, click the icon next to E-mail Account:

 

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You can then enter your account information:

 

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As soon as you've entered a valid email address, this dialog will expand as in the example below:

 

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Password: enter your email account's password.
User Name: enter your full email address.
Type: you can select IMAP or POP.  If you will only be accessing your e-mail on one computer, we recommend selecting POP as your Account Type. If you will be accessing your e-mail on multiple computers/devices, you should select IMAP as your Account Type.  For more information about Account Types, click here.
Incoming server:  If you elected IMAP as your Type, you'll enter imap.redtailtechnology.com here.  If you elected POP as your Type, you'll enter pop.redtailtechnology.com here.
We recommend checking off the box next to "Use SSL to connect (recommended)"
Outgoing server: You'll enter smtp.redtailtechnology.com here, regardless of whether you're setting your account up as an IMAP or POP account.
We recommend checking off the box next to "Use SSL to connect (recommended)"

Below is what this might look like if you were establishing your account as an IMAP account:

 

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To recap:

If you were setting this up instead as a POP account, you would select POP in the Type box and your Incoming and Outgoing mail server information would be set up as follows:

Incoming server: pop.redtailtechnology.com

Outgoing server: smtp.redtailtechnology.com

For either Type, after you've entered your information, click Add Account at the bottom of the dialog.

You'll then be prompted with a message about Outlook wanting to use your information stored in your keychain.  The reason Microsoft Outlook wants to access the keychain is to store your user name and password for accessing incoming and outgoing email. Click the Always Allow button. This allows Outlook to store the user name and password now, and also retrieve it each time you attempt to receive or send messages.

NOTE: If you click the Allow or Deny buttons, you’ll have to enter your email password manually each time you want to send and receive messages.

After clicking Always Allow, you'll then see your Accounts window again, with an Account description added by Outlook, which you can change if you would like:


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Make any desired changes to your Account description and then click More Options . . .:

 

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In Authentication's pulldown menu, select "Use Incoming Server Info," and then click OK.  You can then close the Accounts dialog and begin using your email account.

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