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Outlook 2007 Redtail-hosted Email Setup

For a brief post just highlighting the settings themself, which would apply to whatever email client you are using, please see this post. Here, I'm going to go over making those changes in Outlook 2007.

In your Outlook Toolbar, click Tools and select Account Settings from the menu:
 



You will then see your Account Settings dialog box. Make sure that you are on the E-mail tab. You should then note the two options outlined in red below:
 



If this is a new e-mail account you are setting up, you should click on the New option. If you are making changes to an existing e-mail account, you should select the e-mail address (in our example above, you would click on paul@redtailtechnology.com) and then click on the Change option. You would then be carried straight to the Internet E-mail Settings dialog (which we get to below), where you can make all necessary changes to your existing E-mail setup.

Let’s look first at adding a New e-mail address. After clicking on the New button, you would see the following:
 



Microsoft Exchange, POP3, IMAP or HTTP should be checked off by default. Leave this as is and click the Next button.

You will then see the Add New E-mail Account dialog box:
 



Place a check in the box next to “Manually configure server settings or additional server types” and then click on the Next button without entering text in any of the other boxes here. You will then see the following dialog box:
 



Check off “Internet E-mail” and click the Next button.

You will then be able to enter your new Internet E-mail Settings on the resulting screen:
 


In the User Information section, type in your Name and the E-mail Address you are setting up.

In the Server Information section, the first thing you need to do is choose your Account Type: POP3 or IMAP. If you will only be accessing your e-mail on one computer, we recommend selecting POP3 as your Account Type. If you will be accessing your e-mail on multiple computers/devices, you should select IMAP as your Account Type.

Note that in the example above, the Incoming and Outgoing mail server settings we provided are for IMAP:

Incoming mail server: imap.redtailtechnology.com

Outgoing mail server (SMTP): smtp.redtailtechnology.com

If you were setting this up instead as a POP3 account, you would select POP3 in the Account Type box and your Incoming and Outgoing mail server information would be set up as follows:

Incoming mail server: pop.redtailtechnology.com

Outgoing mail server (SMTP): smtp.redtailtechnology.com

Last, in the Logon Information section type in your User Name (which will be your full e-mail address) and Password (which will be set to whatever you provided on your E-mail Setup Form.) Place a check in the Remember password box but do not check off the box to Require logon using Secure Password Authentication (SPA). You can then click the Next button at which point you can click Finish on the following screen. Your e-mail should now be configured correctly with Redtail’s E-mail service.

If you need to make changes to your Port settings, these can be accessed from the More Settings button on the Internet Email Settings dialog. If you’d already finished your setup, you could work your way back to this dialog by going to Outlook’s Tools/Account Settings, highlighting the email address and then clicking Change.

After clicking on More Settings, you’ll see a new Internet Email Settings dialog – go to the Advanced Tab on this dialog:
 


Select SSL for encrypted connections for both your Incoming and Outgoing server. Below is a list of your Port options, including those for POP (which would be different for your Incoming server):

Incoming Email:

IMAP Ports: 993(ssl)

POP Ports: 995(ssl)

Outgoing Email:

SMTP Ports: 465(ssl)

You can then click on the Outgoing Server tab, where you'll want to check off the first two boxes, as in the example below:
 


One final note: You can login directly to Webmail at http://webmail.redtailtechnology.com. If you encounter any issues with this, please give our email support team a call at 800-206-5030 opt. 3 then opt. 3.

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