What information will Retriever for the Desktop sync to Outlook?

The following fields can transfer via the Retriever for the Desktop (v 2.0.1):

Contact Data

  • Title and suffix
  • First, Middle and Last names
  • Nickname
  • Job Title
  • Company name
  • Birthday
  • Gender
  • 3 email addresses
  • Web-page address
  • Categories
  • Full Business Address, Home Address and Other Address
  • Home Phone, Home Fax, Business Phone, Business Fax, Mobile Phone
  • Assistant's Name and Phone Number

Calendar Appointments & Tasks Data

  • Subject
  • Contact name (if attached to any Contact)
  • Start Date and End Date
  • If completed (only downloads from Redtail to Outlook, applies only to Tasks)
  • Date of completion
  • If you delete any item in Redtail, it will be deleted from your Outlook
  • Note: the Location field will not be included in the sync process.
  • Note: recurring items will not sync via Retriever as recurring items.

Please note: All deletions have to be made in Redtail.

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