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How do I reset a lost password in Redtail?

If you are having trouble logging into Redtail because you have forgotten your password, follow these steps:

  • Below the login box you will see text that says "Click here if you have forgotten or need to reset your password":

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  • Click the "here" link.

     
  • You'll then see the below:



  • Enter your Redtail Username and click Send Reset Instructions.
     
  • An email is generated to your email address that is associated with your Redtail account:



  • Click on the link in this email to reset your password:



  • Enter your new Password and click Change My Password.  NOTE: Your new password can not be the same as one of the last 13 passwords you've used for Redtail.



  • You will see a confirmation screen when your password has been successfully changed.  Click Return to Redtail Home Page to log in using your new password:



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